Privacy Policy

Thank you for visiting Grand Slam Tennis Tours (hereafter referred to as GSTT) online. Your privacy is important to us. To better protect your privacy, we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used by us. 

This Privacy Statement does not cover any information collected at any other websites, mobile applications, or services (unless specifically so stated otherwise). We use cookies to keep you logged in while you are using the Service. We take steps to help safeguard the information you provide to us, however we cannot guarantee it will be 100% secure. 

Please review the following Privacy Statement carefully.

What information does GSTT collect?

We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey, or fill out a form. When registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number, or mailing address. You may, however, visit our site anonymously.

In order that you may access the Service we employ both active (you fill in a form) and passive (“behind-the-scenes”) collection practices. Examples of these data include first name, last name, IP address, browser type, and operating system characteristics. Some of the methods we use to collect passive information is through Cookies and Web Beacons.

What does GSTT use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience: Your information helps us to better respond to your individual needs.
  • To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
  • To administer a contest, promotion, survey, or other site feature
  • To send periodic emails: The email address you provide may be used to send you information and updates pertaining to occasional company news, updates, related brand or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How does GSTT protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. 

Does GSTT use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser, if you allow them. They enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process user activity, understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Does GSTT disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Business change 

GSTT reserves the right to disclose and transfer all information related to our service, including personal information, if it goes through a business change, such as a merger, acquisition by another company, or sale of all or a portion of its assets, or other corporate change, including without limitation, during the course of any due diligence process or bankruptcy proceeding. 

Social media

By using Social Media in conjunction with the Service, there are elements of your personal information that will be readily available to the outside public. There may be opportunities through the Service where your personal information by use of these social outlets may be publicly displayed by the Service or whatever social provider you may use. GSTT and the third party may have access to certain information about you and your use of the Service and the third party site or service. In addition, we may obtain information about you if others use of a third party website or app gives us access to their profiles and you may be one of their connections, etc. The information we collect (if any) is subject to this Privacy Statement. The information stored, collected, or shared by any third party is outside the scope of this statement. 

Our newsletter

We use Mailchimp as our marketing platform. By subscribing through one of our forms, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices here.

You can unsubscribe from our emails at any time by clicking the link in the footer of our emails. 

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Childrens Online Privacy Protection Act compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act).

Information transfer

We are a travel services provider based in the United States. You acknowledge in using this service and sharing information you consent to the transfer, processing, and storage of your information in the United States. Further, you must be aware your personal information will be transferred across borders, and by using our Service you consent to this transfer.  

California Residents: As of now, CCPA legislation does not apply to us. Please check back for any changes. 

EU Data and GDPR

Personal Information as used in this Privacy Statement has the same meaning as “personal data” as defined in the European Union General Data Protection Regulation (GDPR).

Some or all of the information we process would or may be considered Sensitive under the GDPR. Further, the GDPR requires a Legal Basis For Processing this information. We will only use your information as permitted by law, and we are required to inform you of our legal basis for the processing of your sensitive information. This can be found below. 

Legal Bases for Processing:

  • To provide our service
  • To comply with the law
  • To communicate with you

Data is processed with your consent. These items serve legitimate business purposes, and allow us to service you, our client, and fulfill our obligations to you. Further, if you have questions about the legal bases for processing your information you may email [email protected]

We reserve the right to use your information, so long as it comports with the law and is compatible with the reason we collected it in the first place, even if it is not specifically outlined here in this Privacy Policy. We will make our best efforts to seek additional consent should we need to use any personal information that was not contemplated. We will explain the legal basis for that use, should it arise.

We will retain your personal information only for as long as necessary to fulfill the obligations created when it was originally collected. 

Your rights under GDPR

You may ask us to take any of the following actions on the information we hold:

  • Opt-out: We will stop sending you marketing information. This will not affect any Service-related communications.
  • Access: We will provide you access to any personal information we have about you and how we process this information.
  • Correct: We will fix wrong or outdated information.
  • Delete: We can delete your personal information.
  • Transfer: We can transfer to you or a third party a readable copy of your personal information.
  • Restrict: We can restrict the processing of your personal information.
  • Object: You can object to our Legal Basis as the authority to process your personal information which may impact your rights. 

If you desire to make any of these requests you may do so by emailing us. As you would expect, we will ask for certain information from you to confirm and validate your identity. There may be reasons why we have to decline your request. If this occurs, we will share with you why, so long as we are within our legal rights to do so. If you would like to submit a complaint about our use of your personal information you may do so here or submit a complaint to the Data Regulator in your jurisdiction. 

Remarketing policy

We use remarketing lists to display Banner advertisements. Third-party vendors, including Google, may show our ads on sites across the Internet. Third-party vendors, including Google, use cookies to serve ads based on user’s past visits to our website. You can opt out of Google’s use of cookies by visiting Google’s Ads Settings. Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Online Privacy Policy only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site, you consent to our website Privacy Policy.

Changes to our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page. Be sure to return to this Policy periodically to review the most current version of the Policy. We reserve the right at any time, at our sole discretion, to change or otherwise modify this Policy without prior notice; however, the date of any effective changes shall be reflected at the bottom of this contract/Policy and/or can be provided to you upon request.

How to contact us

You can contact us by clicking here.

This agreement is effective as of its most recent update: 12:00 AM, Thursday, May 21, 2020.